Archive for the 'Dealing with Difficult People' Category

Published by admin on 29 May 2008

When you become a positive thinker

When you become a positive thinker, you do not let one bad event ruin the rest of your day, or worse, the rest of your life. So many people walk around with a chip on their shoulder, and most of them do not even have a right to be mad. They are holding onto trivial matters and making themselves miserable.

Embrace the power of positive thinking by releasing those grudges. Allow yourself to react to bad events in your life, but pick yourself up again and keep on going toward your goal. Do not hold onto those bad feelings, and do not make yourself miserable. There is no point in holding onto those negative thoughts.
Coaching | Self Help | Self Improvement | Mental Health

Positive thinking is not about being detached from reality. It is about taking charge of your reality, and taking charge of your thoughts. Whatever you concentrate on for most of the day is what you will create in your life. If you are concentrating on the negative, guess what you will get more of?

Become a positive thinker by focusing on the good in your life. You will begin to see more good come into your life, and then you will realize the true power of positive thinking.

Published by admin on 24 Apr 2008

Learn To Solve Your Problems

How much percentage in a class of 30 students would agree to you that Mathematics is a great subject? You might answer “around 10 to 35%” and that is all. True, most kids today are not thrilled to solve Mathematical equations not because they do not know the processes involved, but because of the lack of interest in it.

In a similar way, our daily activities do not mean 100% joy and 0% problems. At times, we have more problems than joy. Fortunately, some individual are skilled in handling problems right. Want to know their secrets?

Well, carefree people, as some might call them, have one thing in common: optimism. These kinds of people do not mean they never had problems before. Try remembering a colleague, a relative, a friend, or someone from your community who has the brightest smile at the start until the end of the day. How many times did you see that person frown? Carefree people are fun to be with because their attitude is contagious. Have you tried asking them how they carry their problems lightly? Below are their secrets:

1. Learn to control your feelings by separating negative feelings from positive thoughts. This is the first step in solving problems. Only after you have cleared your mind with unnecessary thoughts can you start solving your problems accordingly.

2. Treat each problem as challenge and opportunity for self-improvement.

3. Free that scapegoat attitude. Are you pointing your finger or blaming others for mishaps? Take responsibilities for your mistakes. No one is perfect, so never put the blames on others.

4. Use a pen and paper, and rate the depth of the problem and possible answers to your problem. Probability law principle will allow you to evaluate how far you have thought of resolving your problems.

5. Keep a journal and treat it as a “secret friend” who is always willing to listen to your grievances. Write your feelings freely.

6. Develop a noteworthy hobby, for this will help you lessen or minimize stress in your life.

7. Take time off from work and create variations of your daily schedule. Relax and check out the best movies in town. Travel and meet new wonderful people. You will find these activities worthwhile in the long run. More resources on Learn to Solve Your Problems and Pogdam.

Published by admin on 13 Apr 2008

Practical Self Help Advice Tips: The Need To Identify Stress

For the past one hundred years there has been much discussion and theory offered about what stress is and what stress is not. We each know instinctively what stress is to us because we all experience it. Defining stress, however, is not so simple.

Each of us reacts differently to stressful events. That stress response is part instinct and part to do with how we think. We can train ourselves how to best respond to the stressors in our lives. Stress does not need to be all bad. Some stress in our daily lives is good and challenges us to reach even higher heights.

In 1932, Walter Cannon offered some of the earliest research on stress and established the theory of the “fight-or-flight” response. His work proved that when an organism experiences a shock or perceives a threat, it reacts instantly by releasing hormones that help it to survive.

In human beings and other animals, these hormones allow for greater speed and strength. Blood pressure and heart rate increases, delivering more oxygen and blood sugar to support major muscles.

Sweating increases to better cool the muscles and allowing them to remain efficient. Blood is regulated to reduce blood loss if there is any damaged. Hormones focus our attention on the threat, to the exclusion of everything else. All of this commands a heightened ability to survive life-threatening events.

But we can also trigger this same reaction when faced with something unexpected or something that frustrates our goals.

This mobilization of the body to spring into survival mode also has negative consequences. We become anxious, excitable, jumpy and irritable. This state can reduce our ability to be most effective. With shakiness and a pounding heart, we can find it difficult to carry out controlled skills.

To be most productive, our day-by-day lives require a calm, rational, controlled and socially sensitive approach.

We need to be able to manage our fight-or-flight response; otherwise, we can have problems in later life such as poor health and burnout.

A number people go through their days not aware of the stress in their lives. They might think, “Well, how serious can it be if I don’t even know it exists?”

Regardless of how little or how much stress you have in your life, being able to identify it will be a big help to you. Once you are able to identify the stress in your life for what it is, you can then go about the business of tackling it more effectively.

Make no mistake about it, if there is stress in your life, chances are you are reacting negatively to at least some of it.

Finding ways to relax are essential tools in handling stress. Face painting is an enjoyable and creative hobby. Especially if you love kids. Find out more
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Published by admin on 09 Apr 2008

10 Tips for Dealing With Difficult People

“The disease of me often results in the defeat of us.” Pat Riley of NBA fame

Do you know any difficult people? Ever worked or lived with a difficult person? If you answered no to both quetions, you’re probably not gettin’ out much! Seriously though, sooner or later we’re all in the position of dealing with difficult people. Whether we’re managing difficult employees, or dealing with a tiresome co-worker. Here are 10 easy tips you can put into practice immediately for dealing with difficult people.

1) Accept, change, or reject: Know that ultimately you only have three choices in a difficult situation, and when dealing with difficult people: A) Accept the situation knowing it may never change. B) Attempt to change your relationship with them by first changing how you perceive them, and how you react. C) Reject. In other words, if the situation with this difficult person is really affecting your well-being, it may be time to reject the situation and move on.

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Published by admin on 24 Mar 2008

The Inward Challenge Of Difficult People

The world is full of difficult people. Without them, what would 24 hours news channels do? In the work place, difficult people are a serious problem. At best, they may be a minor irritant. At worst, they cause illness, disruption, staff leaving and possible tribunal hearings.


How do you handle a difficult person? The first step lies in the phrase “difficult person”. The real issue is difficult behaviour - behaviour which causes a negative reaction inside you. This may sound like I am blaming you for the problem. I’m not, but, as the only person in this relationship that you can change is you, I am focussing on you. Therefore, forget focussing on them for the moment and focus on you.


Can you identify what in this behaviour distresses you? For example, I had a boss who barked orders and had what I perceived as an aggressive personality. My reaction was to feel frightened, demoralised, stupid and sometimes really angry. Of course he didn’t know any of this!


As time went on, I realised a couple of things. The first was he was who he was. The second is that I am who I am. The third was that I either needed to sort this out or quit.


So I asked him for a meeting. I started by focussing on the impact his specific behaviour was having on me and my team. I was very specific, stating clearly what had happened and what the consequences had been. For example, he liked to wander around my team, asking them what they were doing and then giving them other things to do. I explained that not only did my team find this confusing, they resented his doing so. I also explained that it tended to undermine me and give the impression that he had no confidence in my ability to manage and lead my team. I explained how his shouting caused a fear reaction, making it hard for me to think and give him the answers he wanted.


This was not a comfortable conversation, but it worked because I was able to go on to say what I wanted. He explained why he did what he did - the walking around was because his office was elsewhere in the building and he did not want my team to feel cut off from him or ignored. He also explained what of my behaviour was annoying -yes, I was annoying him by my quiet and seeming inability to decide anything.


We worked out a compromise - he would come to more team meetings, he would continue to walk around my team but with me, and he would give me a little more time to answer in between his questions. I agreed to think and speak more in bullet points with him, and to make sure he had copies of agendas and minutes in good time. We also decide to meet more often for less time.


This approach of focussing first on me - my reactions, my needs - and then moving out to focus on how we could work together was successful. Try it, and give difficult people the one-two.


by Beth Peakall

Beth PeakallLevel: PlatinumBeth Peakall graduated with a BA in Political Science in 1986 and completed an MSc in Housing in 2004. She is a member of the Chartered …

Beth Peakall is MD of TCLuk Training (http://www.tcluk.com) and TCLuk Housing (http://www.housing.tcluk.com), one of the UK’s leading housing consultancies.

Article Source: http://EzineArticles.com/?expert=Beth_Peakall

Published by admin on 18 Mar 2008

How to Deal with Difficult People Using the Power of Persuasion

Have you ever experienced feeling agitated and hot-tempered because you have no idea on how to deal with difficult people in your life? Although there are no certain methods or steps on how to deal with difficult people, there is one highly suggested idea - and that is by using the power of persuasion.


How To Deal With Difficult People At Home And At The Workplace


If you find yourself having a lot of arguments and bickering moments with the people who live in the same house with you or work in the same office as you, you may consider those people as difficult to deal with.


They may either be too insensitive (or sensitive), too pessimistic, or too arrogant and acting like extreme know-it-alls. Whatever their negative attitudes may be, the bottom line is that they are difficult to deal with.


You may find yourself getting irritated or annoyed when you see a member of your family or a colleague that is difficult to get along with. The worst part is, you have to accept the fact that you have to live or work with them and see them almost everyday.


You don’t really want to be annoyed and irritated for the rest of your life, right? Well, if that is the case, then you may just have to learn the art of how to deal with difficult people through the power of persuasion.


If you find yourself on the brink of having a heated argument with a member of your family or a co-worker because of your different views pertaining to a certain issue, you don’t have to raise your voice to make a point; you can smoothly share your point of view or your side of the story by using a well-modulated voice and a steady eye contact.


By showing difficult people that you are not greatly affected by the issue or the situation, you can surprise them and make them wonder how you can be so calm and collected when confronting or making/emphasizing a point.


By using the power of persuasion, you aim to convince someone that your point of views, opinions or side of the story is sensible and is worthy of consideration. Admittedly, knowing how to deal with difficult people is not an easy thing to do because most people who try to handle their difficult co-workers or family members end up in fights and heated arguments due to misunderstandings.


Persuasion Is Not A Perfect Tool To Handle Difficult People, But It’s Worth A Try.


Although persuasion is a highly suggested method to lessen the tension brewing around difficult people, it does not necessarily guarantee that it will work in all kinds of situations but it’s definitely a method worth trying.


Learning to use the power of persuasion is not an easy thing to do, but with enough practice and determination, you can most definitely succeed in doing so. With enough charm, wit and persuasive ability, you’ll able to lessen the chances of having heated arguments and fights.


If you want to learn how to handle difficult people, you should start practicing your charm and wit. Keep in mind that you don’t have to be too aggressive or hostile when you want to make a point; just be pleasant, calm and collected when you are around difficult people and you will see the difference.


by Michael Lee

Michael LeeLevel: PlatinumMichael Lee is a master persuader, professional copywriter, self-improvement expert, and author of “How To Be An Expert Persuader… In 20 Days or Less.” This …

Want to use the art and power of persuasion to easily make anyone like you, win more friends, explode your income, and persuade anyone to eagerly do what you want? Then go to http://www.20daypersuasion.com and be a persuasion expert like Michael Lee.

Article Source: http://EzineArticles.com/?expert=Michael_Lee

Published by admin on 17 Mar 2008

Dealing Difficult People And Managing Conflict Effectively - Hone In Your Negotiation Skills

In dealing difficult people and managing conflict effectively, you need to understand and apply your negotiation skills with tact to deal with every relationship and it could be your boss, colleagues, business contacts, friends or even spouse or acquaintances. The ways to dealing difficult people or managing conflict is also to first look at your own expectations and agendas and then, skillfully apply your negotiation skills fairly.


Difficult people can be of many personality types that you may encounter and that can be those of intimidating and provocative type to those resort to threats to get what they want.


There are those who always sidestep an issue, procrastinate and avoid talking the topic. While on the contrary; there is the “touch-me-nots” type whom shows physical fear when confronted.


Another type is the “take-it-or-leave-it” or “all-or-nothing” attitude.


The answer to dealing difficult people is not to try to eliminate it or sweep its problem under the carpet as sooner or later; there will be something else that triggers it to surface again. The secret is to how to deal with different kinds of people you interact with daily and have the upper hand in reaching well-negotiated settlements that are in the interest of all concerned.


Managing conflict


Conflict is the result of two different points of view and it can be used as a tool for both parties to grow. It is also neutral and what makes it positive or negative is how conflict or the differences is managed.


You cannot change or manage another person behavior but knowing which approach works best with which personality is your key to better negotiation experiences.


Conflict can be summarized into just two: personal and / or organizational issues and everyone is right in his own mind and entitled to his opinion. It gives the opportunity to grow, learn, modify or adjust a person beliefs or behavior.


What to say and what not to say is also important in managing conflict. For example; “What” warrant factual responses and “Why” are judgmental. Compare the followings;






  • Why did you do that? (Confrontational)



  • What was the motivation for doing that? (Information seeking)


Negotiation skills


Never be pressured into unacceptable agreements. Insist on fair, reasonable agreement terms that are beneficial to all and continue to negotiate only if fair procedures can be agreed upon.


You cannot always make everyone 100 per cent happy and what you can do is ensure that what you have suggested, recommended, solved or anticipated is reasonable and/or acceptable to everyone.


When dealing with those of bullying, intimidating, provocative and those resort to threats.
Be assertive right from the start when dealing with this group of people. Confront and tell him if he is behaving in a way that is not acceptable to you and name that behavior. Leave no doubt what is acceptable and what is not and as to where you would draw the line.


Create negative consequences that far outstrip the benefits that they think they will get from their bullying behaviors. After having the upper hand in this situation, always offer alternatives deals so that he does not loose his pride and offer solution like “why don’t we work together on this….” This way it causes him to be more conscious of his behavior that has an effect on others.


Dealing with those who tend to procrastinate, postpone decisions, change the subject or avoid the topic and the “touch-me-nots” type.
Show him the consequences of his decision. Present it as a non-threatening factual report and you are merely stating obvious consequences that he cannot take it lightly.


Offer these people reassurance, help to build their self esteem and make them realize that they have something to contribute.


When dealing with “take-it-or-leave-it” or “all-or-nothing” attitude.
Silence is the most effective weapons in dealing with people with attitude problem. Remember, in this situation say absolutely nothing and who ever open its mouth first, looses. With no ammunition to keep the confrontation going, he will start to backtrack and becoming more reasonable.


Another tactic is to cut the exchanges with these people short by saying: I’ll talk with you further on this when you are more reasonable and change the subject. Pretend not to hear the demand and only when the attack stops; bring the real problem back and treat the attack that has never happens.


When people makes unreasonable demands, do not object outright and instead, allow him to justify his position or vent his feelings. Turn that into a problem-solving activity that will make the other feel that he has contributed positively


Learn in dealing difficult people and managing conflict with your negotiation skills as teaching about you and your tendencies. It takes two people or more to trigger the above.


by Anthony Lim

To read more of his articles, please visit: http://www.companyandpeople.com/

Author: Anthony Lim
http://www.companyandpeople.com

Article Source: http://EzineArticles.com/?expert=Anthony_Lim

Published by admin on 23 Jan 2008

Live Better With Power Of Conversational Hypnosis

Confidence is a small word, which can make a BIG difference in our lives. Not all of us were born with the quality to step up in front of a crowd and regale them with our speeches; not many of us have the courage to take on a new task unfazed. Remember how you trembled when you were reading out the prayer in the school assembly? Remember how awkward you felt when you were asked to say Grace at the Thanksgiving Dinner? Remember how you stuttered every time your first date asked you a question?

Hypnotherapy / hypnosis is one of the most effective ways of boosting your confidence and self-esteem. Hypnotherapy for the lack of self confidence seeks to address what’s causing the low self confidence. The same can be said of treatment with hypnotherapy for low self esteem. A lack of self confidence and self esteem can have a variety of causes, but by far the most common, we have found, is a social anxiety (social phobia). Hypnotherapy (hypno analysis) can help with increasing self confidence and self esteem. Treatment using hypnotherapy for increasing self confidence and self esteem, can give very rewarding and satisfying results. Conversational hypnosis is one of the best techniques out there. It makes you feel much better and helps you understand how to make yourself more effective. Find more information about it here - Conversational Hypnosis Review.If you suffer with a lack of self confidence, or a lack of self esteem,, and especially if it’s causing problems in your life, and you want to improve your self confidence, then don’t suffer in silence. Take action now!

Published by admin on 17 Jan 2008

Dealing with Difficult People

1. Don’t get Hooked !!!
When people behave towards you in a manner that makes you feel angry, frustrated or annoyed - this is known as a Hook.
We can even become “Hooked” by the way people look, how they talk, how they smell and even by their general demeanour.
If we take the bait then we are allowing the other person to control our behaviour. This can then result in an unproductive response.
We have a choice whether we decided to get hooked or stay unhooked.

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Published by admin on 13 Jan 2008

How to Deal with Your Reactions to Difficult People - Secrets to Staying Calm

When difficult people are around it can be challenging to keep calm, and respond appropriately. This article has advice to help you not to get worked up, and keep your cool

Habits and urges go hand in hand. In fact, many people in
the throes of an addictive behavior problem, whether it is overeating, drug use
or alcohol abuse, claim that they derive no pleasure from their habit–that it is
nothing but the relentless craving that fuels ongoing addictive behavior. What
is usually most difficult for people when changing a bad habit is coping with
the sometimes relentless urges. The initial days of a habit kicking plan can be
exhausting as urges dominate thinking and interfere with daily routine. Many
people give up change efforts because they feel that there is not way they can
function without their habit as the urges interfere too much with quality of
life.


It is important to remember that urges, in and of
themselves, are normal. We experience craving in varying degrees every day. And
because your habit has been important to you for a long time, it may be
unreasonable to expect urges to vanish completely. What is hoped is that you
will come to experience urges with less frequency and that when they are
experienced you will be able to react in a way that avoids relapse.


The “three Ds” can be helpful in coping with urges and
craving, whether these urges are related to alcohol or drug use, overeating ,
tobacco use or any habit you are attempting to change. The Ds stand for
Decatastrophizing, Disputing expectancies and Distracting.


Decatastrophizing


Especially early on in your change efforts, craving can
seem excruciating. Your daily routine has been altered by the elimination of an
important part of life and now you can’t get your mind off it. Everything you
see reminds you of your habit. If you smoke, every room you enter may bring to
mind the image of a cigarette and associated pleasure. The inability to satisfy
the urge can lead to frustration and inner statements like, “I can’t stand
this!” or “There is no way I will be able to live without giving in. I’ll just
go crazy!” Statements like this can be overwhelming. So much so that people
often give up efforts.


As is the case with anxiety, catastrophic thoughts can
lead to a great deal of arousal which can, in turn, make things seem worse than
they are. If you believe that you are completely out of control, your emotions
will follow. What is important to remember is that urges are normal and
typically decline in intensity as you continue implementing change. To combat
catastrophic reactions to urges it is important to remind yourself of times in
the past when you have successfully changed habits (think now, we all have done
so at least once or twice!). Do you still experience urges? If so, are they as
intense as during the initial phase of your change efforts? Probably not, right?
Furthermore, think about other people you have known who have undergone
significant change. Do they seem haunted by urges such that they cannot
function? If not, who is to say that you cannot accomplish that also?


Try to take some of the power away from a black and white
adjective like “horrible” or “unbearable.” Belief in horrible extremes only
makes you feel worse. Just how unbearable is your urge right now? To accurately
answer this you may need to conjure images of what other types of suffering
reported as unbearable are like. Is this as unbearable as getting stabbed in the
stomach? Or better still, what have you endured which was worse than your
current urge? Was that unbearable? If so, does it follow that your urge is less
than unbearable and perhaps only “very uncomfortable.”


Disputing Expectancies


Craving is, in essence, the activation of expectancies.
Beck and his colleagues (Cognitive Therapy of Substance Abuse, 1993, Guilford
Publications) believe that there are three beliefs associated with “the acute
decision to engage in substance abuse.” They are Anticipatory, such as “I’m
gonna be Mr. Wonderful after one line.” Relief Oriented, such as “I won’t have
to think about work if I drink this bottle of wine.” and Facilitative or
Permissive, such as , ” I’ve been good all week, I’m entitled to an evening
high.” Though Beck and his colleagues presented these fundamental beliefs in
reference to substance abuse problems, it is this author’s contention that these
beliefs can function in any habit urge.


Since we rarely think about distant consequences when
craving, bring them to mind deliberately. Bring to mind the negative emotions
which may be experienced at a later time due to engaging in your habit. Urges
are “myopic” in that they can only see advantages. You must shed some light on
your craving in order to effectively control it. Ask yourself questions
like:


* How will I feel later if I give in to my
urges?”


* What consequences might I suffer if I give
in?”


* Will the negatives outweigh the positives in the long
run if I give in?”


Another way to cope with urges is to imagine that someone
very close to you is voicing the very urge you are experiencing. How would you
go about convincing them not go give in. Sometimes distancing ourselves from our
urges is imperative before you can subject them to any scrutiny.


Your ability to conjure vivid images can be used in your
favor when you experience craving. In the presence of a strong urge, try to
imagine a very negative outcome. The more negatively graphic the better. The
more true to your life the better. For example, if you have a problem with
alcohol and experience a strong urge to walk down to the convince store and buy
a bottle of Vodka, imagine the worst hangover possible. Imagine vomiting all
morning. Better still–imagine someone very important dropping by, someone you
really want to impress, and seeing you in that condition. It is amazing how
powerful our own imagination can be in fueling and impeding behavior. Use it to
your advantage in your habit change efforts!


Distracting


Some urges are so relentless that talking back to them is
insufficient. You still can’t get your mind off your habit. Good old fashioned
distraction is sometimes the only medicine that can pull your thoughts away.
Distraction can be cognitive, in the form of some mental exercises, or
behavioral, in the form of activity. Certainly the latter is going to be the
most effective, in that urges tend to occur in environments with are the same or
similar to those in which the habit occurred in the past. If you are trying to
quit smoking, and you have previously smoked at in your office all day, being in
your office is going to elicit a strong drive to light up. Certainly if
possible, taking your work into a conference room, or taking a break and walking
outside will often be enough to decrease the urge to a manageable level. You
must evaluate your schedule and determine which situations evoke the most
intense craving and create as much flexibility as possible so that you can
“escape” if necessary–especially in the initial days of your change
efforts.


Cognitive distraction can be very powerful. Certainly
imagery has been used as a means of helping stressed people learn to relax. You
too can use imagery to take your mind off an urge which is dominating
consciousness. Conjuring a pleasant place like a beach or on a raft in a lake
can help you not only take your mind off the urge but relax as well.


However, “relaxing” images are not helpful for everyone.
Some find that if they relax when craving they will only want it more. This
makes sense as we have discussed that many habits are associated with relaxation
and pleasure, and evoking these feelings in places previously associated with
your habit can strengthen urges tremendously. I recommend that you find some
mental task that will be very difficult to finish but which is interesting and
consuming that you can activate in response to an urge. I like to refer to these
as Mental Tapes. Some examples of tapes which have been helpful are:


* Writing the perfect epic novel or
screenplay.


* Planning the perfect vacation.


* Creating the ideal money-making business


* Interpreting a dream from the night before


* picking an acquaintance and trying to “figure them
out.”


Certainly what you choose will depend on your interests,
but the key is to make it something that will be easy and perhaps interesting
and fun to do. Choosing to think about all the mistakes you’ve made this year
and how you could have done things differently is not going to prove a good
distraction tape as it won’t be enjoyable. In fact it may increase the power of
your urge, especially if stress has precipitated your habit in the
past.


It is sometimes best to try one urge control technique at
a time so that you don’t get overwhelmed. These techniques work, but they also
require a great deal of mental energy and conscious effort. The aim here is not
to make change excruciating or extraordinarily taxing, but to provide you with
some tools which you can add to your armory at a your own pace.


by Robert Westermeyer, Ph.D.
http://iamnotthenewme.wordpress.com/2007/11/18/dealing-with-urges/

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