Archive for December, 2007

Published by admin on 30 Dec 2007

Dealing with Difficult Relatives around the Holidays

Dealing with difficult people is hard enough, but it seems much worse when they are related to you! There are unique challenges when dealing with difficult relatives, as you are expected to be nice and enjoy their company. This article gives some advice as to how to deal with those difficult relatives, especially around holiday times
How Can I Deal with Difficult Relatives around the Holidays?
While the holidays can be a time of great family togetherness, they can also provoke stress when dealing with difficult relatives. In fact, some people find holiday gatherings with family so daunting, that they’d choose to spend a Thanksgiving or  Christmas alone, rather than with some relatives. There are ways to help make the challenge of dealing with difficult relatives a little easier, although it is rarely completely painless.
One way to rise to the challenge of holiday gatherings with difficult relatives is to set firm limits about what you will or won’t discuss. For example, you might be going through a painful divorce and know your family will want a blow-by-blow account of the marriage and its demise. One can often diffuse such inquiries by saying something like “Oh, that’s such negative stuff. Today I’d just like to focus on all the things I’m thankful for,” or, “Thanks for asking me. I know you’ll respect my wish to enjoy Christmas (Thanksgiving, Hanukkah), without having to get into all that.”
You can often diffuse questions without insulting difficult relatives. When you bring the statement back to your wishes and desires, you set clear boundaries. Another way to set boundaries is by planning on a set number of hours to spend with your difficult relatives. You might, for instance, choose to spend part of your day volunteering at a shelter and serving other people Thanksgiving or Christmas dinner. This way you minimize exposure to the relatives that try your patience.
One problem compounding the challenges of dealing with difficult relatives is that many people still have an idealized picture of how a family should be. When a family is not the Rockwellian picture of harmony and bliss, we often hope for
a family we’ll never get. Trying to force difficult relatives into a mold they will never fit is stressful and mentally exhausting. It also makes seeing relatives more challenging since they cannot live up to your expectations.
It’s better to accept that your difficult relatives are likely not going to change, no matter how much you would wish them to. Pointing out the faults of difficult relatives will probably have no effect whatsoever on their behavior,
so choosing not to engage a rude relative may help keep tension to a minimum. It also helps to consider difficult relatives from a humorous light. If you can see these trying folks as somehow humorous examples of how not to live, your own
mood may lighten.
If you are playing host, you may be able to diffuse the impact of difficult relatives by padding your guest list with genuine friends or the relatives you really do respect and honor. This way, your interaction with difficult relatives
is split with spending time interacting with the people you like.
Another strategy for avoiding relative overload is to assist or lead the meal preparation. If you prepare an elaborate dinner, your attention in the kitchen may be required regularly. This is one way to minimize contact with challenging people, while still feeding your family a nice meal.
Interacting with children instead of the adults may also be a way to diffuse the tension caused by difficult relatives. Get the kids board game and play it with them during the celebration. Write them a play they can perform for the whole family, or teach them a special song. Children usually enjoy getting the extra attention, and you will be distracted from the adults who would otherwise vex you.
Finally, plan a day soon after the holiday as a reward for getting through the holiday’s challenges. Schedule yourself a massage, a nice lunch with a friend or a mini-vacation. It can help to visualize your reward when difficult
relatives are driving you nuts at a family gathering.
by Helen Wilkie
Helen Wilkie is a professional speaker and author, specializing in workplace communication. Subscribe to her free monthly e-zine, “Communi-keys” and get your free 40-page e-book,  ideas you can use RIGHT NOW to communicate and succeed in your business career”

Published by admin on 05 Dec 2007

How to Deal with Difficult People: The Complainer

Do you know someone who always seems to be complaining? You may work next to them or perhaps they are one of your neighbours. After a while you just feel like turning round and walking in the opposite direction when you see them coming!! If anyone seems to always see the glass half empty rather than half full it is the chronic complainer. Life for them is a party - a whine and cheese party
When dealing with difficult people, the complainers are easy to spot and frustrating to be with
Is it possible to stop that never ending stream of complaints?

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Published by admin on 02 Dec 2007

Dealing with Difficult People part 3

11. Stop saying Sorry
Sorry is an overused word, everyone says it when something goes wrong and it has lost its value.
How often have you heard - “Sorry ’bout that, give me the details and I’ll sort this out for you.” Far better to say - “I apologise for .”
And if you really need to use the “sorry” word, make sure to include it as part of a full sentence. “I’m sorry you haven’t received that information as promised Mr Smith.” (Again, it’s good practise to use the person’s name).
There are other things you can say instead of sorry -

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Published by admin on 01 Dec 2007

Dealing with Difficult People part 2

8. See it from the other person’s point of view
Too often we think the “difficult” person is making too much fuss. We think - “What’s the big deal; I’ll fix it right away”. It is a big deal for the other person and they want you to appreciate it.
You don’t necessarily need to agree with the person however you accept the fact that it’s a problem for them.

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